{"id":4956,"date":"2018-09-04T13:23:13","date_gmt":"2018-09-04T11:23:13","guid":{"rendered":"https:\/\/www.boc.de\/watchguard-info-portal\/?p=4956"},"modified":"2018-10-24T14:10:22","modified_gmt":"2018-10-24T12:10:22","slug":"wi-fi-cloud-migration-wartungsfenster-20-minuten","status":"publish","type":"post","link":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/2018\/09\/wi-fi-cloud-migration-wartungsfenster-20-minuten\/","title":{"rendered":"Wi-Fi Cloud Migration &#8211; Wartungsfenster 20 Minuten"},"content":{"rendered":"<p>Wie bereits Ende Juni in unserem <a href=\"https:\/\/www.boc.de\/watchguard-info-portal\/2018\/06\/wifi-cloud-migration\/\" target=\"_blank\" rel=\"noopener\">Blog<\/a> angek\u00fcndigt werden zur Zeit f\u00fcr alle WatchGuard Wi-Fi Cloud Accounts neue regionale Instanzen eingerichtet, um einen besseren Service und Support anzubieten.<br \/>\n<!--more--><\/p>\n<p>F\u00fcr die meisten Wi-Fi Cloud Kunden wird es nur eine 20 min\u00fctige Management-St\u00f6rung geben, w\u00e4hrend deren Nutzer weiterhin noch Zugang zu den Wi-Fi Ressourcen haben. F\u00fcr alle Captive Portal Nutzer wird in den 20 Minuten jedoch auch dieser Zugang ausfallen. WatchGuard plant alle Kunden 14 Tage, 7 Tage und 1 Tag vor der Migration per Mail zu informieren um sich auf den 20 min\u00fctigen Ausfall vorbereiten zu k\u00f6nnen.<\/p>\n<p>Die Migration ist bereits in vollem Gange. Sollten Sie bisher noch keine Email bekommen haben d\u00fcrfte es nicht mehr lange dauern. Im folgenden sehen Sie eine solche Muster-Email von WatchGuard:<\/p>\n<blockquote><p>As previously announced, WatchGuard is in the process of creating new Wi-Fi Cloud regional instances for Europe (EMEA) and Asia-Pacific (APAC).\u00a0 I\u2019m pleased to announce that the Wi-Fi Cloud Team identified the time slot for your Wi-Fi Cloud migration:<\/p>\n<p>18th Sep 2018 between the hours of 11:00pm and 6:00am (next day) UTC<\/p>\n<p>Unless you contact us request to reschedule the migration date\/time for your Wi-Fi Cloud account, your Wi-Fi Cloud account will be migrated to our new EMEA region.\u00a0 During the migration, services dependent on Wi-Fi Cloud could be disrupted for approximately 20 minutes.<\/p>\n<p><strong>IMPACT of the regional relocation process:<\/strong><\/p>\n<ul>\n<li>The Captive Portal\/splash page used to authenticate users on a guest network will be unavailable during the 20-minute maintenance period:\n<ul>\n<li>New users cannot access the guest network<\/li>\n<li>Users who are already on the guest network will continue to have access unless they need to reauthenticate; at that point they will not be able to get access to the network until the migration is complete.<\/li>\n<\/ul>\n<\/li>\n<li>The ability to log in to WatchGuard Wi-Fi Cloud to modify configurations or access reports and log messages will not be available<\/li>\n<\/ul>\n<p><strong>POST migration, you can expect:<\/strong><\/p>\n<ul>\n<li>Faster connections with Wi-Fi Cloud, including faster response times<\/li>\n<li>Future maintenance windows will be scheduled outside of normal business hours in your region to minimize impact to you and your customers<\/li>\n<\/ul>\n<p>The following access point serial numbers are associated with your account and will be served by the new regional instance after migration is complete:<\/p>\n<ul>\n<li>ACC-XXXXXXX XXXXXXXXXXXXX<\/li>\n<li>ACC-XXXXXXX XXXXXXXXXXXXX<\/li>\n<\/ul>\n<p>If you have any questions, please email your Secure Wi-Fi Team and a representative will respond to you as soon as possible.<\/p><\/blockquote>\n<div class=\"shariff\"><ul class=\"shariff-buttons theme-default orientation-horizontal buttonsize-medium\"><li class=\"shariff-button mailto shariff-nocustomcolor\" style=\"background-color:#b32317\"><a href=\"mailto:?body=https%3A%2F%2Fwordpress.boc.de%2Fwatchguard-info-portal%2F2018%2F09%2Fwi-fi-cloud-migration-wartungsfenster-20-minuten%2F&subject=Wi-Fi%20Cloud%20Migration%20%E2%80%93%20Wartungsfenster%2020%20Minuten\" title=\"Per E-Mail versenden\" aria-label=\"Per E-Mail versenden\" role=\"button\" rel=\"noopener nofollow\" class=\"shariff-link\" style=\"; 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