{"id":4956,"date":"2018-09-04T13:23:13","date_gmt":"2018-09-04T11:23:13","guid":{"rendered":"https:\/\/www.boc.de\/watchguard-info-portal\/?p=4956"},"modified":"2018-10-24T14:10:22","modified_gmt":"2018-10-24T12:10:22","slug":"wi-fi-cloud-migration-wartungsfenster-20-minuten","status":"publish","type":"post","link":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/2018\/09\/wi-fi-cloud-migration-wartungsfenster-20-minuten\/","title":{"rendered":"Wi-Fi Cloud Migration &#8211; Wartungsfenster 20 Minuten"},"content":{"rendered":"<p>Wie bereits Ende Juni in unserem <a href=\"https:\/\/www.boc.de\/watchguard-info-portal\/2018\/06\/wifi-cloud-migration\/\" target=\"_blank\" rel=\"noopener\">Blog<\/a> angek\u00fcndigt werden zur Zeit f\u00fcr alle WatchGuard Wi-Fi Cloud Accounts neue regionale Instanzen eingerichtet, um einen besseren Service und Support anzubieten.<br \/>\n<!--more--><\/p>\n<p>F\u00fcr die meisten Wi-Fi Cloud Kunden wird es nur eine 20 min\u00fctige Management-St\u00f6rung geben, w\u00e4hrend deren Nutzer weiterhin noch Zugang zu den Wi-Fi Ressourcen haben. F\u00fcr alle Captive Portal Nutzer wird in den 20 Minuten jedoch auch dieser Zugang ausfallen. WatchGuard plant alle Kunden 14 Tage, 7 Tage und 1 Tag vor der Migration per Mail zu informieren um sich auf den 20 min\u00fctigen Ausfall vorbereiten zu k\u00f6nnen.<\/p>\n<p>Die Migration ist bereits in vollem Gange. Sollten Sie bisher noch keine Email bekommen haben d\u00fcrfte es nicht mehr lange dauern. Im folgenden sehen Sie eine solche Muster-Email von WatchGuard:<\/p>\n<blockquote><p>As previously announced, WatchGuard is in the process of creating new Wi-Fi Cloud regional instances for Europe (EMEA) and Asia-Pacific (APAC).\u00a0 I\u2019m pleased to announce that the Wi-Fi Cloud Team identified the time slot for your Wi-Fi Cloud migration:<\/p>\n<p>18th Sep 2018 between the hours of 11:00pm and 6:00am (next day) UTC<\/p>\n<p>Unless you contact us request to reschedule the migration date\/time for your Wi-Fi Cloud account, your Wi-Fi Cloud account will be migrated to our new EMEA region.\u00a0 During the migration, services dependent on Wi-Fi Cloud could be disrupted for approximately 20 minutes.<\/p>\n<p><strong>IMPACT of the regional relocation process:<\/strong><\/p>\n<ul>\n<li>The Captive Portal\/splash page used to authenticate users on a guest network will be unavailable during the 20-minute maintenance period:\n<ul>\n<li>New users cannot access the guest network<\/li>\n<li>Users who are already on the guest network will continue to have access unless they need to reauthenticate; at that point they will not be able to get access to the network until the migration is complete.<\/li>\n<\/ul>\n<\/li>\n<li>The ability to log in to WatchGuard Wi-Fi Cloud to modify configurations or access reports and log messages will not be available<\/li>\n<\/ul>\n<p><strong>POST migration, you can expect:<\/strong><\/p>\n<ul>\n<li>Faster connections with Wi-Fi Cloud, including faster response times<\/li>\n<li>Future maintenance windows will be scheduled outside of normal business hours in your region to minimize impact to you and your customers<\/li>\n<\/ul>\n<p>The following access point serial numbers are associated with your account and will be served by the new regional instance after migration is complete:<\/p>\n<ul>\n<li>ACC-XXXXXXX XXXXXXXXXXXXX<\/li>\n<li>ACC-XXXXXXX XXXXXXXXXXXXX<\/li>\n<\/ul>\n<p>If you have any questions, please email your Secure Wi-Fi Team and a representative will respond to you as soon as possible.<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Wie bereits Ende Juni in unserem Blog angek\u00fcndigt werden zur Zeit f\u00fcr alle WatchGuard Wi-Fi Cloud Accounts neue regionale Instanzen eingerichtet, um einen besseren Service und Support anzubieten.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[445],"tags":[435,438],"class_list":["post-4956","post","type-post","status-publish","format-standard","hentry","category-aktuelle-nachrichten","tag-maintenance","tag-wi-fi-cloud"],"_links":{"self":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4956"}],"collection":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/comments?post=4956"}],"version-history":[{"count":4,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4956\/revisions"}],"predecessor-version":[{"id":5450,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4956\/revisions\/5450"}],"wp:attachment":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/media?parent=4956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/categories?post=4956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/tags?post=4956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}