{"id":4155,"date":"2018-06-25T09:43:03","date_gmt":"2018-06-25T07:43:03","guid":{"rendered":"https:\/\/www.boc.de\/watchguard-info-portal\/2018\/06\/tdr-geplante-serviceunterbrechung-copy\/"},"modified":"2018-10-24T13:47:59","modified_gmt":"2018-10-24T11:47:59","slug":"wifi-cloud-migration","status":"publish","type":"post","link":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/2018\/06\/wifi-cloud-migration\/","title":{"rendered":"Wi-Fi Cloud Migration August \/ September – Wartungsfenster 20min."},"content":{"rendered":"

Zur Zeit werden alle WatchGuard Wi-Fi Cloud Accounts in Amerika gehosted. Um einen besseren Service und Support anzubieten werden nun neue regionale Instanzen eingerichtet: Europa (EMEA) und Asien-Pazifik (APAC).<\/p>\n

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F\u00fcr die meisten Wi-Fi Cloud Nutzer wird es nur eine 20 min\u00fctige Management-St\u00f6rung\u00a0 geben, w\u00e4hrend deren Nutzer noch Zugang zu den Wi-Fi Ressourcen haben. F\u00fcr alle Captive Portal Nutzer wird in den 20 Minuten jedoch auch dieser Zugang ausfallen. WatchGuard plant alle Kunden 14 Tage, 7 Tage und 1 Tag vor der Migration per Mail zu informieren um sich auf den 20 min\u00fctigen Ausfall vorbereiten zu k\u00f6nnen.<\/p>\n

Die Migration findet in den n\u00e4chsten 2 Monaten statt, in denen WatchGuard die Termine f\u00fcr die jeweiligen Kunden festlegt und entsprechend per Mail informiert.<\/p>\n

anbei die Original-Meldung von WatchGuard:<\/p>\n

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Wi-Fi Cloud Migration<\/span><\/b><\/span><\/div>\n<\/td>\n<\/tr>\n
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Within the next 2-months, the Wi-Fi Cloud Team will be scheduling your regional relocation and notifying of you the date\/time that your account will be migrated to the new location. Unless you request to reschedule the migration date\/time within 7-days of the notification letter, your Wi-Fi Cloud account will be migrated to the new\u00a0region. During the migration, services dependent on Wi-Fi Cloud could be disrupted for approximately 20-minutes.<\/div>\n
IMPACT of the regional relocation process:<\/b><\/div>\n<\/div>\n
    \n
  • The Captive Portal\/splash page used to authenticate users on a guest network will be unavailable during the 20-minute maintenance period:\n
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    • New users cannot access the guest network<\/li>\n
    • Users who are already on the guest network will continue to have access unless they need to reauthenticate; at that point they will not be able to get access to the network until the migration is complete<\/li>\n<\/ul>\n<\/li>\n
    • The ability to log in to WatchGuard Wi-Fi Cloud to modify configurations or access reports and log messages will not be available.<\/li>\n<\/ul>\n
      POST migration, you can expect:<\/b><\/div>\n
        \n
      • Faster connections with Wi-Fi Cloud, including faster response times<\/li>\n
      • Future maintenance windows will be scheduled outside of normal business hours in your region to minimize impact to you and your customers<\/li>\n<\/ul>\n
        As a Captive Portal user, once the Wi-Fi Cloud Team assigns your account with the specific date\/time for your migration, you will receive a notification with the date\/time 14-days in advance of the migration. Additional reminders will be sent out at 7-days and 1-day before migration to ensure that you and your teams are prepared for the 20-minute outage during the migration period.<\/div>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/blockquote>\n<\/div>\n<\/div>\n
        <\/div>\n
        <\/div>\n","protected":false},"excerpt":{"rendered":"

        Zur Zeit werden alle WatchGuard Wi-Fi Cloud Accounts in Amerika gehosted. Um einen besseren Service und Support anzubieten werden nun neue regionale Instanzen eingerichtet: Europa (EMEA) und Asien-Pazifik (APAC).<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[445],"tags":[435,438],"class_list":["post-4155","post","type-post","status-publish","format-standard","hentry","category-aktuelle-nachrichten","tag-maintenance","tag-wi-fi-cloud"],"_links":{"self":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4155"}],"collection":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/comments?post=4155"}],"version-history":[{"count":10,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4155\/revisions"}],"predecessor-version":[{"id":5406,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/posts\/4155\/revisions\/5406"}],"wp:attachment":[{"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/media?parent=4155"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/categories?post=4155"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wordpress.boc.de\/watchguard-info-portal\/wp-json\/wp\/v2\/tags?post=4155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}